Site Reliability Engineer

Join us as a Site Reliability Engineer at Barclays, where you will play a pivotal role in ensuring the resilience and availability of critical banking technology systems that power Barclays and support the global economy. You will be part of a Global L2 Team providing support for production applications, driving operational excellence and service reliability across our diverse technology landscape.

• Experience with Linux/Unix, Java Applications, Oracle, SQL (PL/SQL or MySQL), and RDBMS – including writing queries, tuning concepts, and data analysis.
• Experience with at least two of the following middleware technologies: JBoss, Apache Tomcat, Glass Fish.
• Experience with cloud technologies, AWS, Open Shift/APIs.
• Experience with monitoring tools such as App Dynamics; knowledge of ITRS and scheduling tools – TWS and/or Autosys.

• Prior experience and knowledge of Barclays or the banking domain will be preferred.
• Skills in programming languages such as ML, AI/GenAI, Shell, Java, Python, JSON, or other languages will be preferred.

This role will be based in Glasgow.

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them.

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implementation of measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identifying and addressing bottlenecks, and implementing best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and working closely with other teams to ensure smooth and efficient operations.
• Staying informed of industry technology trends and innovations, and actively contributing to the organization’s technology communities to foster a culture of technical excellence and growth.

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well‑developed professional knowledge and skills to deliver work that impacts the whole business function. Set objectives and coach employees, conduct performance appraisals, and determine reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive:
  Listen, Energise, Align, Develop.
• For an individual contributor, lead collaborative assignments and guide team members through structured assignments, identifying the need for inclusion of other specialisations to complete assignments.
• Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work closely related to other areas, requiring understanding of how areas coordinate and contribute to achieving the organization’s objectives.
• Collaborate with other areas of work, providing business‑aligned support to keep up to speed with business activity and strategy.
• Engage in complex analysis of data from multiple sources to solve problems creatively and effectively.
• Communicate complex information, including sensitive or difficult to communicate information.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.