Application Support Engineer

Job in Glasgow, Glasgow City Area, G1, Scotland, UK

Listing for: Lorien

Full Time position
Listed on 2026-07-13

Job specializations:

IT/Tech
IT Support, Azure, Systems Administrator

Salary/Wage Range or Industry Benchmark: 28000 - 30000 GBP Yearly GBP 28000.00 30000.00 YEAR

Salary: £28,000 - 30,000 per year

Requirements

Proven experience in Application Support or 1st / 2nd Line Support
Strong hands‑on SQL skills, with Azure SQL as a bonus
Familiarity with Active Directory / Entra (AzureAD)
Ability to support users remotely
Understanding of ITIL, Change Management, or similar methodologies

Responsibilities

Provide hands‑on application support across our core platforms
Manage and escalate support tickets appropriately
Collaborate with Dev Ops, Infrastructure, and other teams
Monitor remote client servers for stability
Manage user accounts and support portal access
Contribute to deployments, change/config projects, and process improvements

Technologies

Active Directory
Azure
Dev Ops
Support
ITIL
SQL
Cloud
REST

We are a fast‑growing global SaaS provider with a strong reputation in our domain, offering a tech‑driven environment with exciting projects and a collaborative culture. This role is based in either our Edinburgh or Glasgow office, whichever suits you best, with a hybrid working model based on shift pattern. We offer a competitive salary of £26K-£30K plus bonus, private healthcare, flexible working, recognition rewards, career development and upskilling opportunities, and a friendly, supportive team environment.

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