SQL Production Engineer

Hello Kindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.

Anticipated Contract End Date/Length: December 31, 2026
Work Set Up: Hybrid (2–3 days per week in office)
Clearance Required: BPSS Eligibility

Our client in the Information Technology and Services industry is looking for a SQL Production Engineer to provide production support for enterprise applications across complex cloud and on‑premises environments. This role is responsible for supporting SQL‑based applications, troubleshooting backend workflows, managing deployments, ensuring service reliability, and maintaining production stability. The ideal candidate brings strong experience with Linux/Unix/Windows environments, SQL and PL/SQL, cloud technologies, scheduling tools, and ITIL‑based production support practices.

What you will do:

• Provide production support for enterprise applications running across Linux, Unix, Windows, Java, SQL, and PL/SQL environments.
• Administer cloud services and support AWS Cloud Formation deployments within cloud architectures.
• Manage scheduling and event management processes using tools such as Auto Sys and Netcool.
• Support CI/CD processes by utilizing enterprise source control tools including Git Hub and Bitbucket.
• Monitor, manage, and track production activities using work management tools such as SF and LCT.
• Troubleshoot backend workflow management processes, batch processing issues, and shell scripting‑related incidents.
• Support resiliency testing and disaster recovery activities using resiliency workflow management tools such as Cutover.
• Participate in incident, problem, change, service delivery, and transition activities following ITIL best practices.
• Monitor production environments using observability and application performance monitoring tools.
• Support Service Now‑hosted applications and contribute to continuous operational improvements.

• Five or more years of hands‑on experience supporting production environments utilizing Linux, Unix, Windows, Java, SQL, and PL/SQL.
• Experience administering cloud services and deploying solutions using AWS Cloud Formation.
• Proficiency with scheduling and event management tools, including Auto Sys and Netcool.
• Experience using Git Hub, Bitbucket, or other enterprise source control platforms to support CI/CD workflows.
• Experience managing production activities through work management tools such as SF and LCT.
• Strong troubleshooting skills involving backend workflow management, batch processing, and shell scripting.
• Understanding of ITIL concepts, including Incident Management, Problem Management, Change Management, Service Delivery, and Service Transition.
• Experience supporting resiliency testing and disaster recovery processes using workflow management tools such as Cutover.
• Experience working with observability and application performance monitoring tools such as App Dynamics or other APM platforms is preferred.
• Experience supporting Service Now‑hosted applications is desirable.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

Hello Kindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.