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Tech Support Lead — Global Connectivity & Service
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-17
Listing for:
Nine Twenty
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Nine Twenty in Glasgow is seeking a hands-on Technical Support Lead to own the external support function and lead a team of five Technical Support Analysts, acting as the senior escalation point for complex issues.
You will drive service excellence, improve operational processes and communicate with customers while collaborating with Service Delivery and Engineering to resolve incidents and deliver outstanding outcomes.
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