Product Delivery Manager - Cloud Foundational Services

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Cloud Foundational Services (CFS), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, assessing delivery feasibility, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Participates in defining the product component roadmap and backlog.
• Liaises with customers and internal stakeholders to refine requirements, understand priorities and provide feedback on delivery timelines.
• Participates in the quarterly planning process with engineering teams.
• Refines features requests in collaboration with engineering.
• Leads data driven innovation to optimize end-to-end delivery lifecycle.

• Significant experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.
• Experience with Public Cloud Providers & capabilities at an Enterprise Scale - AWS required.
• Domain knowledge or previous experience within Infrastructure or Technology Platforms.

Google Cloud Platform (GCP) & Microsoft Azure both preferred.

• Proficient knowledge of the product development life cycle, design, and data analytics.
• Working knowledge of Agile methodologies and tools such as Jira, Confluence.
• Experience with AI tools (Copilot, LLM tools).