More jobs:
IT Service Delivery Lead Improvement
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-07-24
Listing for:
Sword Group
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Sword Group is seeking an experienced Service Delivery and Service Improvement professional to drive the ongoing performance, stability, and continuous enhancement of IT services across the organisation. You will lead service delivery management, performance monitoring, and incident escalation while engaging stakeholders and governing suppliers.
The role requires ITIL Foundation certification, Service Now experience, and proven ability to work in Agile environments within regulated industries.
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