OT Implementation Consultant

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At Natural Power, we have been pioneers of positive renewable change for 30 years. If you’re looking for a job in the renewable energy industry, we could be just the place to advance your career.

As we continue to grow, we are now seeking to strengthen our OT Department team with 2 x OT Implementation Consultant at our Glasgow or Stirling Offices
.

Our Operational Technology (OT) team is responsible for services that underpin the operation of renewable energy assets within a 24/7 Control Centre environment. As an OT Implementation Consultant, you will coordinate and deliver the onboarding of new customers and renewable energy assets into Control Centre systems and services. Working closely with customers, project stakeholders, OT specialists, the Control Centre Product Owner and Control Centre teams, you will ensure solutions are implemented, tested, documented and transitioned smoothly into operational support.

The role will also provide technical input to customer tender responses and help shape the technical elements of the Control Centre product backlog where onboarding, implementation or operational requirements need to be reflected.

This is an individual contributor role with no direct line management responsibility. The role is focused on customer onboarding, implementation coordination, technical configuration, documentation, service transition, tender response support and contribution to the technical elements of the Control Centre product backlog.

• Act as a key customer-facing contact throughout the onboarding and implementation lifecycle.
• Facilitate discovery discussions, workshops and implementation meetings with customers and internal stakeholders.
• Understand customer operating models, asset requirements and Control Centre service needs.
• Coordinate onboarding activities in line with agreed project plans, customer requirements and operational readiness criteria.
• Support customer adoption by providing clear guidance on implementation approach, service expectations and handover arrangements.

• Gather, document and validate business, technical and operational requirements with customers and internal stakeholders.
• Translate customer requirements into practical implementation plans, configuration activities and service transition outputs.
• Capture requirements that should inform tender responses, product backlog items, configuration changes or future Control Centre service enhancements.
• Identify risks, dependencies, constraints and assumptions that may impact delivery activities, escalating where appropriate.
• Contribute to implementation plans, readiness reviews and acceptance criteria in conjunction with project and operational teams.
• Support continuous improvement of onboarding standards, templates, documentation and implementation processes.
• Contribute to prioritisation discussions by highlighting risk, effort, customer impact and operational readiness considerations linked to technical backlog items.
• Support backlog refinement by providing technical context, acceptance considerations, configuration impacts and implementation dependencies for Control Centre product changes.
• Work with the Control Centre Product Owner to identify, clarify and document technical backlog items arising from customer onboarding, tender commitments, operational feedback and service improvement opportunities.
• Review tender requirements and help translate them into clear technical assumptions, implementation considerations, dependencies and operational impacts.
• Assist with the preparation of technical responses for customer tenders, bids and proposal submissions where Control Centre, OT implementation or service onboarding input is required.

• Configure Control Centre systems, monitoring platforms, access permissions, user accounts and operational system settings.
• Support SCADA, telemetry, communications and monitoring integrations where required, working with OT engineers and specialist suppliers.
• Coordinate connectivity and communication…