Windows Engineer

Role: Windows Engineer
Location: Glasgow
Career Level: Specialist

As a Windows Engineer, you will support managed services focusing on Microsoft Windows Server, Active Directory Domain Services, cloud platform management, and virtual environments. The position requires experience in systems enhancement review, integration, identity lifecycle management, process automation, and improvement. You will act as a subject matter expert, providing operational support, driving continuous improvement, and collaborating across infrastructure teams.

• Daily operational "break/fix" duties via a ticketing‑based system focused on Windows Server operating systems and their related roles, features, and components.
• Analyze and support highly complex enterprise‑level Active Directory services in hybrid, on‑premises, and cloud hosted environments.
• Manage enterprise identity cloud directories including Microsoft Azure AD, AWS, Microsoft AD, and Oracle Cloud Infrastructure.
• Analyze current directory services environments to identify technical and operational opportunities and develop continuous improvement action plans.
• Develop detailed knowledge‑base articles, standards, design, and implementation documentation.
• Engage routinely with other technical teams including Networking, Security, Database, Process Management, and Customer Relations personnel.

• Troubleshooting all operating system related issues including performance, system health, and system security.
• Managing multiple Active Directory Domains and Forests in disparate environments.
• Managing Active Directory Groups, Users, Services, and Computer Accounts.
• Group Policy Management (planning, implementing, and troubleshooting).
• Managing Active Directory Certificate Services / PKI.
• Supporting O365 migration and technical understanding of M365 platforms.
• Supporting Azure, OCI and AWS migrations.
• Supporting Azure EntraID and AD Connect.
• Supporting Active Directory Lightweight Directory Services, ADFS, SSO.
• Supporting upgrades and routine troubleshooting of Windows Server operating systems and security remediations.
• Disaster Recovery execution, coordination, and creation of related documentation.
• Strict Change Control, Incident, and Problem resolution based on ITIL methodology.
• Working knowledge and utilization of AI‑based tooling for cloud assessments, infrastructure improvements and data capturing.
• Professional engagement with clients to discuss infrastructure‑related changes or improvements to environments.
• After‑hours on‑call rotation to support UK strategic clients.

• Extensive understanding and hands‑on experience of hybrid cloud deployments including management of virtual servers, resources, networking, storage, and hypervisors.

At Accenture you receive a competitive basic salary, up to 25 days vacation per year, private medical insurance, and 3 extra days leave per year for charitable work. Flexibility and mobility are required, with onsite delivery to clients and partners.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.