Digital Business Change Manager - Ref 2844

Digital Business Change Manager -

Reference: 2844

Posted on 30 July 2026

Join a people‑centred technology team that thrives on innovation, collaboration and delivering meaningful outcomes. We're looking for a talented and motivated Digital Business
Change Manager to join our growing team. In this role, you'll work alongside experienced professionals, contribute to impactful projects and help deliver solutions that create real value for our clients. You’ll support end‑user‑impacting change, helping organisations successfully adopt new technologies and ways of working. You’ll be central to ensuring that change is communicated clearly, understood by stakeholders, and embedded effectively across complex environments.

If you thrive in fast‑paced settings, enjoy working with diverse teams, and are passionate about helping people navigate change, we’d love to hear from you.

Contract Type
:
Contract or Permanent considered

• Develop tailored change management strategies for large‑scale transformation and digital workplace initiatives
• Review existing change plans, providing expert guidance on improvements and best‑practice approaches
• Apply recognised change frameworks and support Agile and iterative delivery environments
• Contribute to and develop change networks and champions within client organisations

• Create comprehensive change, engagement and communication plans aligned with project milestones
• Support project teams throughout the change lifecycle, identifying risks early and ensuring readiness
• Ensure change activities are fully integrated into broader programme delivery schedules

• Identify impacted user groups and assess the level and nature of organisational change
• Work with internal and client stakeholders to articulate impacts and develop appropriate adoption tactics
• Monitor user sentiment, readiness and feedback to guide continuous improvement

• Produce clear, engaging, user‑focused communications that support awareness, understanding and adoption
• Deliver multi‑channel content (e.g., Teams, SharePoint, email, intranet) tailored to diverse audiences
• Ensure messaging is consistent, accessible, and aligned with programme objectives

• Design and run surveys and feedback loops to measure stakeholder sentiment and readiness
• Provide analysis and actionable insights to prosource.it leadership and client teams

• Build strong, trusted relationships with senior stakeholders across client organisations
• Collaborate with SMEs, delivery teams, product owners and change champions to support successful outcomes

• Proven experience delivering change within large enterprise environments, ideally involving digital workplace, security or end‑user technology transformation
• Strong understanding and application of structured change methodologies (e.g. ADKAR/Prosci, Agile change)
• Excellent communication and content‑creation skills, with the ability to simplify complex messages
• Confidence working in fast‑paced, ambiguous settings with multiple stakeholders and priorities
• Experience working across matrixed and geographically dispersed teams

Technology is constantly evolving, and so are we.

Since our beginnings as a managed IT services provider, prosource.it has grown alongside the organisations we support, adapting to changing technologies and business needs. Today, we deliver a broad range of technology and business services that help clients plan, implement and embrace change successfully.

While technology is at the heart of what we do, we know that delivering lasting value takes more than technical expertise alone. By combining innovative thinking with practical experience and strong client partnerships, we help organisations realise the full potential of their technology investments. From adopting emerging technologies and delivering complex transformation programmes to improving day‑to‑day operations, we focus on achieving outcomes that make a measurable difference.

As technology continues to evolve, we're committed to staying at the forefront of change, helping our clients embrace new…