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Hybrid Second Line Helpdesk Engineer – Training & Benefits

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Altered Resourcing Ltd
Full Time, Apprenticeship/Internship position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below

Altered Resourcing Ltd. is seeking a Second Line Helpdesk Engineer for a hybrid role based in Norfolk. You’ll provide advanced technical support across Windows, MacOS, M365 and AD, handling escalations with a focus on SLAs while delivering excellent customer service.

The role offers a structured training plan, generous benefits, and clear career progression within a growing organisation that values flexible, family-friendly working arrangements.

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