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Global 24/7 TOC Lead: Incidents & Automation
Job in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-08-17
Listing for:
Universal Music Holdings Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Universal Music Group in the United Kingdom seeks a Technical Operations Center (TOC) Manager for a 6-month contract. You will lead a global team, ensure continuous 24/7 coverage, and oversee incident management across mission-critical infrastructure to minimize service disruption.
You will mentor engineers, optimize procedures, and drive AI/SRE automation in a Follow-the-Sun environment. Strong ITIL problem-solving, cross-functional collaboration, and international experience are highly valued.
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