Site Reliability Engineer

JOB TITLE: Site Reliability Engineer

LOCATION(S): Edinburgh, Manchester or Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our above office sites

We're transforming how data and security are engineered across Lloyds Banking Group, using data, automation and modern architectures to detect, disrupt and deter threats at pace and scale. Within the Chief Security Office, our Security Data & AI Lab is building intelligent, AI-driven security capabilities that help keep our customers and colleagues safe!

As a Site Reliability Engineer, you'll join a collaborative team focused on the resilient operation of cloud-hosted applications and services. You'll work alongside experienced engineers, developing your technical expertise while helping improve the reliability, scalability and performance of critical platforms and products!

As a Site Reliability Engineer, you'll:

• Support the reliable functioning of applications and services hosted in the cloud, helping to identify, fix and resolve issues before they impact customers.

• Contribute to Dev Ops and Site Reliability Engineering initiatives that improve service resilience, availability and operational efficiency.

• Work closely with engineering teams to deploy, maintain and enhance cloud-based solutions, data pipelines and platform capabilities.

• Help automate operational processes, reducing manual effort and improving consistency through engineering standard process.

• Support incident management, root cause analysis and continuous improvement activities, helping to strengthen service reliability over time.

• Contribute to monitoring, observability and service performance capabilities, using operational insights to improve customer outcomes.

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and technology to transform how we meet the ever-changing needs of our customers. We're growing with purpose. Join us on our journey and you will too.

What you'll need
We're looking for engineers who are curious, collaborative and motivated to build their expertise in cloud engineering, automation and service reliability.

• Knowledge of cloud platforms, particularly Google Cloud Platform (GCP), or equivalent experience gained through projects, training or certification.

• Experience using scripting or programming languages such as Python, Power Shell or Bash to automate processes and solve technical problems.

• Understanding of Dev Ops and Site Reliability Engineering practices, including continuous improvement, operational excellence and collaborative delivery. The SBO Skills Library identifies Dev Ops and SRE & Service Engineering as core engineering skill areas.

• Familiarity with Infrastructure as Code concepts and tools such as Terraform, alongside source control and software development practices.

• Strong problem-solving skills with the ability to analyse issues systematically and contribute to effective solutions. Critical Thinking and Problem Solving are recognised enterprise skills within the SBO Skills Library.

• A collaborative approach, with the ability to build effective working relationships and contribute positively within a team environment. Collaboration is identified as a key personal skill within the SBO Skills Library.

And any experience of this would be really useful

• Experience supporting production services, operational platforms or live environments.

• Familiarity with monitoring and observability platforms such as Dynatrace.

• Experience with Google Sec Ops.

• Experience working with Git Hub, Terraform, CI/CD pipelines and cloud-native engineering practices.

• Experience using Jira and Confluence and working within Agile delivery teams.

• GCP certifications or evidence of hands-on learning and continuous professional development.

• Experience working in Site Reliability Engineering, Platform Engineering, Dev Ops, Software Engineering or Technical Operations environments.

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and…