Analyst Management & Operations

Bring your energy to Aggreko as an Analyst Application Management and Operations based in Glasgow.

Youll provide application support to our employees diagnosing and resolving issues related to the Cloud Suite ERP system. Youll be responsible for managing and prioritizing requests recreating issues in appropriate environments and collaborating with internal teams and vendors to develop and deploy effective solutions. Your work will also involve monitoring application health investigating data and integration challenges and contributing directly to the continuous improvement and security of our services.

Power without pause. Heating cooling and oil-free air without end. We keep our customers worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What youll do as an Analyst Application Management and Operations:

• Manage and prioritize requests related to the Cloud Suite ERP system (incidents problems changes and Dev Ops)

• Monitor create and manage events alerts and performance for Cloud Suite environments

• Investigate and resolve issues regarding data integrations and workflows in collaboration with internal and external teams

• Deploy improvements and new features through change and release processes

• Manage incidents and problems ensuring rapid service restoration and the prevention of recurrences

• Create reports and dashboards to track application health and identify opportunities for improvement

• Configure and maintain security for the Infor OS platform

• Contribute to the technical roadmap and the continuous improvement of services and integrations

You are:

• Experienced in troubleshooting performance optimization and cloud environments (Azure preferred)

• Analytical organized and a strong problem-solver

• Proactive with an aptitude for learning new tools and working in dynamic environments

• A good communicator able to explain technical concepts clearly

• Collaborative capable of building strong relationships with internal teams and external partners

• Autonomous and motivated with strong prioritization skills

• Experienced with ERP systems (preferably Infor Cloud Suite) and knowledgeable in SQL (desirable)

• Educated to a degree level (desirable) and ITIL Foundation certified (an advantage)

Heres what youll get:

• A competitive salary and benefits package (including but not limited to pension plan bonus scheme and Life Assurance)

• Hybrid working

• Generous holiday entitlement with option to buy or sell

• Discounts & perks

• Access to our Employee Assistance Programme which helps promote and support a healthy lifestyle

Our people are can-do positive resilient and persistent. If that feels like you apply now and build your career with the people bringing energy to the world.

Equal employment opportunity

We welcome people from different backgrounds and cultures and respect peoples unique skills attitudes and experiences. We encourage everyone to be themselves at work because we know thats how we do our best for each other for our customers for the communities where we work and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko we will consider your application based on your qualifications and experience and not on your race colour ethnicity religion sex sexual orientation gender identity national origin disability or veteran status.

Required Experience:

IC