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IT Service Desk Lead — ServiceNow & Operations

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: NHS Scotland
Full Time position
Listed on 2026-09-10
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 90000 - 119000 GBP Yearly GBP 90000.00 119000.00 YEAR
Job Description & How to Apply Below

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Service Support Manager to lead IT Service Desk services across NHSGGC and partner organisations. The role combines service leadership with hands-on Service Now expertise to improve user experience and support processes, delivering high-quality digital services in a complex NHS environment.

Based at Westward House, the role is full-time and permanent, with shift pattern to be confirmed.

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