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Digital Customer Experience Leader

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: EcoOnline
Full Time position
Listed on 2026-09-17
Job specializations:
  • IT/Tech
    Technical Support, CRM Systems & Management, Ecommerce, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, CRM Systems & Management, Ecommerce, HelpDesk/Support
Job Description & How to Apply Below

Eco Online in the United Kingdom is seeking an experienced Customer Experience professional to lead digital engagement initiatives across SaaS products. You will shape self-service and AI-assisted support, and partner with IT, Product and Success teams to deliver a seamless customer journey.

The role requires 3-5+ years in CX/Digital Support, strong stakeholder management, and experience with CRM platforms such as Salesforce. Hybrid work and growth opportunities are offered.

As a Digital Customer Experience Leader, you will play an important part at Eco Online in United Kingdom.

We invite applications for the Digital Customer Experience Leader position located in United Kingdom.

The following opening is for a Digital Customer Experience Leader with Eco Online.

Our team is growing, and we are hiring a Digital Customer Experience Leader in United Kingdom.

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