Digital Solutions Architect

Salary

Up to £80,074.57 per annum (£61,337.60 basic salary, plus £4,613.61 London Allowance if applicable, plus a non-contractual/non pensionable Skills for the Information Age Supplement of up to £10,346.98)

22 Months FTC

United Kingdom - Any of our main hubs in Birmingham, Cardiff, Glasgow, Leeds, Manchester or London

Blended approach of home and office-working is available

37 hours per week

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply:
We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Technology Department is recruiting for a Digital Workplace Architect to design and deliver intelligent, automated, and user-centric digital workplace solutions that enhance productivity, collaboration, and operational effectiveness across the force. You’ll drive the architectural design of workplace services - leveraging AI, automation, and modern digital platforms - to make our tools smarter, faster, and easier to use. From streamlining workflows to embedding intelligent assistants, your work will directly support frontline policing and public safety.

• Lead the design, governance, and evolution of digital workplace and business solutions.
• Translate business requirements into scalable, secure, and user-centred solution architectures.
• Drive the adoption of Microsoft technologies, AI, agentic AI, automation, and cloud services to improve business outcomes.
• Provide architectural leadership throughout the delivery lifecycle, supporting implementation teams and ensuring successful outcomes.
• Collaborate with business stakeholders, technical teams, and suppliers to align solutions with strategic objectives.
• Evaluate emerging technologies and recommend innovations that enhance user experience and operational efficiency.
• Ensure solutions comply with security, accessibility, governance, and regulatory requirements.
• Champion best practice architecture principles, standards, and design patterns.
• Simplify complex technical challenges into clear, practical solutions for stakeholders.

• Proven experience as a Solution Architect delivering enterprise-scale technology solutions.
• Strong expertise in solution architecture, systems integration, and cloud-based technologies.
• TOGAF certification or equivalent architecture framework experience.
• Expert knowledge of Microsoft 365, Azure, Power Platform, and related Microsoft technologies.
• Experience designing and implementing AI, agentic AI, AI Agent, automation, RPA, and intelligent workflow solutions, using technologies such as Microsoft Copilot, Copilot Studio, Power Platform, Azure AI, and Robotic Process Automation (RPA).
• Strong understanding of AI, agentic systems, security, identity, governance, and compliance principles.
• Experience working across business and technical teams to shape and deliver complex solutions.
• Ability to balance strategic thinking with hands‑on technical involvement.
• Excellent stakeholder management, communication, and influencing skills.
• Strong analytical and problem‑solving skills with the ability to simplify complexity.
• A user‑focused approach with a passion for delivering intuitive and effective digital experiences.

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family‑friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card…