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Technical Support Engineer: Complex Issues & Mentorship

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Magnet Forensics
Full Time position
Listed on 2026-09-21
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Network Security
Job Description & How to Apply Below

Magnet Forensics in the United Kingdom is seeking a Technical Support Engineer to diagnose and resolve complex customer issues with autonomy, mentoring peers and contributing to knowledge across support tooling.

Reporting to the Manager, Technical Support, you will onboard teammates, identify trends, propose improvements, and own outcomes end-to-end, balancing speed, quality and customer impact in a hybrid work environment.

We invite applications for the Technical Support Engineer:
Complex Issues & Mentorship position located in United Kingdom.

This role, Technical Support Engineer:
Complex Issues & Mentorship at Magnet Forensics, could be your next career step.

Are you ready to take on the Technical Support Engineer:
Complex Issues & Mentorship role at Magnet Forensics?

We would love to welcome a new Technical Support Engineer:
Complex Issues & Mentorship to our organisation in United Kingdom.

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