Hybrid Technical Support Engineer — Complex Issue Resolver
Listed on 2026-09-21
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IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
Magnet Forensics is seeking a Technical Support Engineer to diagnose and resolve complex customer issues with autonomy and collaboration. You will mentor peers, contribute to knowledge bases, and drive continuous improvement across support tooling and processes.
The role reports to the Manager, Technical Support and requires strong communication, deep troubleshooting, and experience with Salesforce Service Cloud.
We are looking to fill the Hybrid Technical Support Engineer — Complex Issue Resolver position at Magnetforensics in United Kingdom.
The position is based in United Kingdom.
This opportunity is part of our work in IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid Technical Support Engineer — Complex Issue Resolver role in the description above.
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