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Senior Service Delivery Manager - Major Incident & Problem

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Onyx-Conseil
Full Time position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    Change Management, IT Specialist, IT Project Manager
  • Management
    Change Management, IT Specialist, IT Project Manager
Job Description & How to Apply Below

CGI is recruiting a Senior Service Delivery Manager specialising in Major Incident Management and Problem Management. Based at or near our Waterton, Bridgend office, you’ll shape service performance, lead teams through continual improvement, and build trusted client relationships within a flexible hybrid working model.

You’ll combine service leadership with commercial awareness to strengthen outcomes, with UK security clearance required or eligible.

We have an opening for a Senior Service Delivery Manager
- Major Incident & Problem in United Kingdom within Management & Operations, IT & Technology.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Service Delivery Manager
- Major Incident & Problem role at Onyx-Conseil, based in United Kingdom.

We are looking to fill the Senior Service Delivery Manager
- Major Incident & Problem position at Onyx-Conseil in United Kingdom.

Position Requirements
10+ Years work experience
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