MSP Service Desk Lead - Manage Engineers
Listed on 2026-09-29
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Project Manager
Proactive Appointments is seeking a Service Desk Manager to lead a busy MSP service desk, developing the team of 6-8 engineers and delivering high-quality IT support, SLA/KPI performance and continual service improvement.
You will drive service delivery, manage escalations, ensure strong ticket quality and ITIL practices, and work closely with technical and account teams in a customer-focused, collaborative culture.
Our organisation is growing, and we are hiring a MSP Service Desk Lead
- Manage 6-8 Engineers in United Kingdom.
Consider building your career as a MSP Service Desk Lead
- Manage 6-8 Engineers at Proactive Appointments.
The MSP Service Desk Lead
- Manage 6-8 Engineers position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a MSP Service Desk Lead
- Manage 6-8 Engineers in United Kingdom within Management & Operations, IT & Technology.
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