ServiceNow Business Analyst: Drive ITSM/CSM Optimizations
Listed on 2026-10-10
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IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst
Infotel UK is seeking a Service Now Business Analyst to bridge business stakeholders and technical delivery teams in Glasgow. The role involves analysing processes, refining requirements, and translating them into actionable Service Now user stories and configurations, across ITSM, CSM, or HRSD modules.
You will drive workflow optimisation while aligning customisations with platform best practices. The candidate will collaborate with developers, testers, and end users to design UAT scripts, define
We would love to welcome a new Service Now Business Analyst:
Drive ITSM/CSM Optimizations to our organisation in Glasgow, Scotland, United Kingdom.
The following opening is for a Service Now Business Analyst:
Drive ITSM/CSM Optimizations with Infotel UK.
Our organisation is growing, and we are hiring a Service Now Business Analyst:
Drive ITSM/CSM Optimizations in Glasgow, Scotland, United Kingdom.
This opening is for the Service Now Business Analyst:
Drive ITSM/CSM Optimizations role at Infotel UK.
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