Service Delivery Specialist – ITIL & ServiceNow
Listed on 2026-10-10
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IT/Tech
IT Support, IT Business Analyst, IT Consultant, Systems Analyst
Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service Now upgrade and coordinating cross-functional teams to resolve issues.
You will monitor service performance, produce governance dashboards, and drive continuous service improvement while building strong relationships with customers and suppliers.
This is a great opportunity to take on the Service Delivery Specialist – ITIL & Service Now role at Sword Group.
We invite applications for the Service Delivery Specialist – ITIL & Service Now position located in Glasgow, Scotland, United Kingdom.
The following opening is for a Service Delivery Specialist – ITIL & Service Now with Sword Group.
Our team is growing, and we are hiring a Service Delivery Specialist – ITIL & Service Now in Glasgow, Scotland, United Kingdom.
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