Service Desk Manager: Lead, Automate & Elevate IT Support
Listed on 2026-10-12
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IT/Tech
IT Support, Systems Administrator, IT Project Manager
Data Vita Limited is seeking a Service Desk Manager to lead and mature our support team across IaaS, BaaS, DRaaS and Network services in Scotland. You will build a clear development path from 1st to 3rd line, act as escalation point, and own incident management while partnering with other teams to ensure smooth transitions and superior service delivery.
You will apply ITIL principles, drive efficiency with automation and AI, and develop the team to be self-sufficient, reducing dependency on
We are looking to fill the Service Desk Manager:
Lead, Automate & Elevate IT Support position at Data Vita Limited in Glasgow, Scotland, United Kingdom.
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Lead, Automate & Elevate IT Support at Data Vita Limited, could be your next career step.
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Lead, Automate & Elevate IT Support role at Data Vita Limited?
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