Head o Management - Investment, Risk & Operations Technology Squad

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Job

Department:
Investment, Risk & Operations Technology

Job Category:
Professional / Managerial

Location:

Liverpool, GB, L3 1NW
Glasgow, GB, G2 1EH
London, GB, EC2V 7QN

Date: 9 Oct 2026

Role

Title:

Head of Application Management
- Investment, Risk & Operations Technology Squad

Division: Investment, Risk & Operations Technology

Location: Glasgow/Liverpool/London

Contract: Perm

About the Role

Lead and line-manage the Application Management for the largest Functional Squad team, Investment and Operations Application Management. Ensures the function is aligned with the organisation’s business operations and strategy in delivering Business Application Services.

What you’ll be responsible for

• Strategic planning and operational management of Investment and Operations application services.
• Supplier relationship and commercial management.
  Governance, controls, risk management and regulatory compliance.
• Support the delivery of change, service transition and application lifecycle management.
• Leadership, capability development and performance management of teams.
  Financial management, reporting and stakeholder engagement.
• Leads, motivates and manages the Investment and Operations Application Management Team, ensuring a culture of high performance.
• Responsible for ensuring the implementation of Investment and Operations Application Services is in line with the overall Technology Strategy, Architecture and Design standards and principles to support the business
• Ensure you are seen as the key business “go to” person, along with your managers, for your suite of applications, and in partnership with the Director of Investment and Operations, ensure business engagement takes place.
• Responsible for working closely with outsourced services where required, to ensure overall system stability, performance and management.
• Operation of systems in alignment with company and IT policies
• Provide guidance, oversight and/or strategic consultancy on key IT initiatives
• Ensure support for the firm's problem management framework and that problems are proactively identified and resolved, reducing overall issues within IT.
• Provide support through the use of a CoE to ensure a standardised approach to application management across all functional squads.
• Governance and Control
• Ensure appropriate IT Governance controls are in place to secure client data, in line with security and regulatory requirements, during the delivery of Application Services.
• Ensuring all environments within Investment and Operations are patched to the appropriate level, aligned with agreed operating rhythms.
• Management of associated suppliers and lead commercial negotiations, ensuring appropriate service agreements and contracts are in place, and annual service and contract reviews are undertaken.
• Control the team's operational costs, including preparing, submitting, and monitoring operational budgets that meet departmental objectives and constraints.
• Communicate and collaborate to influence senior stakeholders effectively.
• Define, implement and manage Business Application Delivery operational controls, management and reporting (i.e. supplier controls, financial management, risk management, etc.)
• Change Management
• Support the delivery of Change, ensuring the IT deliverables are in line with the IT and Business strategy direction.
• Support the delivery of approved IT Change projects, ensuring appropriate resources are assigned, and that project and change governance is adhered to. Including supporting the change processes/CAB.
• Ensure the delivery of small change across your application suite, working in partnership with the local business delivery teams.
• Provide…