Innovation Research & Service Designer
Listed on 2026-10-16
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IT/Tech
Business Systems & Technology Analysis, Data Analyst
To collaborate, nurture and drive group innovation with internal and external stakeholders to ensure the bank stays at the forefront of innovation and adapts to the rapidly changing landscape in financial services and increasing customer expectations. Accountabilities Collaboration with a range of stakeholders to develop a portfolio of open innovation and strategic initiatives through experimentation, co-creation, access to innovative technology capabilities, products and services and a global innovation ecosystem.
Development and delivery of frameworks, ideation, training and tools to build a culture of innovation and knowledge sharing to enable new and creative ideas/solutions that deliver on the bank’s strategy. Provision of a global platform and curated ecosystem of partners to inform strategy, drive connectivity and new insights. Development of the strategic capabilities and programmes for the bank to deliver on its strategy, supporting the exploration, evaluation and execution of innovation and investment opportunities.
Management and coordination between external stakeholders/partners and the bank, to successfully deliver joint projects and initiatives. Deliver thought leadership and insights to inform strategic decision making and organisational readiness, in conjunction with regular research, identifying emerging technologies and trends. Development and management of key metrics including key partnerships, innovation initiatives and impact through regular assessments to calculate the return on investment and identify any potential risks and issues.
Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
The four LEAD behaviours are:
- L – Listen and be authentic
- E – Energise and inspire
- A – Align across the enterprise
- D – Develop others
providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve…
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