Senior IT Service Desk Lead - Hybrid
Listed on 2026-10-26
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IT/Tech
IT Support, HelpDesk/Support
Senior IT Service Desk Analyst at Drax Group based in Glasgow requires seasoned Service Desk expertise to support colleagues across the business. You will resolve incidents, handle service requests, coach analysts, and act as escalation point while promoting security and customer focus.
You will drive process consistency, document known issues, and contribute to continuous improvement across the team in a fast-paced, hybrid environment.
We are currently recruiting a Senior IT Service Desk Lead
- Hybrid (Glasgow) for our team in Glasgow, Scotland, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior IT Service Desk Lead
- Hybrid (Glasgow) role in the description above.
We appreciate your interest in this position.
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