Loss Adjuster

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

We are recruiting for a Property Loss Adjuster to join our team, based in Scotland.

As a Property Loss Adjuster, you’ll manage a diverse portfolio of commercial and domestic property claims. From investigation to settlement, you’ll play a key role in delivering exceptional service and ensuring claims are handled fairly and with integrity. Join Gallagher Bassett, a global leader in insurance and risk management, and make a real impact in the world of claims handling.

• Investigate, manage, and report on a wide range of property claims.
• Handle claims from start to finish, including liaising with clients, policyholders, and other stakeholders.
• Assess policy cover, scope, and quantum, negotiate settlements, and pursue recoveries where necessary.
• Manage claims across various sectors, including Commercial & Domestic Property, Education, Heritage, Real Estate, and Public/Local Authorities.
• Ensure claims are handled fairly, professionally, and in line with company standards.
• Communicate effectively with senior management, team members, and principals to identify significant claims trends.
• Attend claims meetings, participate in audits, and travel as required.
• Comply with Gallagher Bassett’s procedures and deliver exceptional service.

• Proven experience in investigating and handling property claims.
• Expertise in cradle-to-grave claims handling.
• CILA and/or CII qualifications (advantageous but not essential).
• Strong understanding of construction, mitigation, and liability.
• Excellent written and verbal communication skills.
• Experience in scheduling works and collaborating with insurers, policyholders, and builders.
• Ability to build strong relationships with clients, carriers, and brokers.
• Solid technical knowledge and a proactive approach to problem‑solving.

#LI-PH1

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax efficient, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back‑up family care.
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our…