Senior Claims Handler

Role Description

Full-time on-site role located in Glasgow for a Senior Claims Handler. The Senior Claims Handler will be responsible for managing and processing insurance claims, investigating and assessing claim submissions, liaising with customers and insurance providers, and ensuring timely and accurate resolutions. Additional responsibilities include analyzing claim documentation, maintaining compliance with company policies, and providing excellent customer service throughout the claims process.

• Comprehensive knowledge and proven experience in Claims Handling and Claims Management
• Strong expertise in Insurance Claims processes and familiarity with insurance industry standards
• Excellent Communication skills, both written and verbal, to interact effectively with customers and stakeholders
• Problem‑solving abilities, attention to detail, and a proactive approach to resolving claims issues
• Ability to work under pressure and manage multiple claims efficiently
• Bachelor’s degree or equivalent experience in Insurance, Business Administration, or a related field preferred