Claims Technician

Pro Insurance currently has a new opportunity for a Claims Technician to join our Complex Claims Team, processing claims in supporting an existing client.

Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a flexible hybrid policy, the majority of this role will be working on a remote basis but will be required to travel to one of our EL/PL claims hub and other locations when required.

• Reporting to the Claims Manager, the Claims Technician will handle a caseload of asbestos-related disease and other respiratory claims, to include the following:
  
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• Mesothelioma
• Diffuse Pleural Thickening
• Other respiratory claims
• Managing all diaries and post within the agreed SLAs
• Liaising with solicitors and brokers
• Developing effective business relationships internally and externally
• Maintain accurate records for auditing and regulatory purposes
• Identifying potential fraud
• Proactively support the team in their achievements and overall business objectives
• Provide technical advice and guidance to external clients
• Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
• Contribute to projects relevant to the sub vertical
• Strengthen Client Relationships
• Represent Pro in a Professional manner to both peer and potential marketplace acquaintances

• Good background in EL/PL disease claims including:
  Lung Cancer, Mesothelioma, and other asbestos-related claims.
• Ability to work towards Service Level Agreements.
• Effective communication and key stakeholder relationship management skills.
• Knowledge of claims handling and impacting legislation in respect of asbestos-related disease claims.
• Claims Handling Authority/Licence appropriate to the work type.
• Adaptable to change.
• Strong relationship building skills and a professional and approachable manner.