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Hybrid Insurance Complaints Specialist – Fair Outcomes

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: NFU Mutual
Full Time position
Listed on 2026-10-10
Job specializations:
  • Insurance
    Insurance Analyst, Insurance Agent & Advisor, Insurance Sales, Health Insurance
Salary/Wage Range or Industry Benchmark: 20000 - 34000 GBP Yearly GBP 20000.00 34000.00 YEAR
Job Description & How to Apply Below

NFU Mutual in Glasgow is hiring an Insurance Complaints Specialist to lead end‑to‑end complaint investigations with fairness and technical accuracy. You will gather evidence, review reports, and ensure FCA milestones are met while helping customers feel heard and respected.

Working in a hybrid team, you’ll balance empathy with rigorous analysis, handle complex cases across product lines, and contribute to continuous improvements of processes and controls.

Join us at NFU Mutual as our next Hybrid Insurance Complaints Specialist – Fair Outcomes in Glasgow, Scotland, United Kingdom.

Are you ready to take on the Hybrid Insurance Complaints Specialist – Fair Outcomes role at NFU Mutual?

We would love to welcome a new Hybrid Insurance Complaints Specialist – Fair Outcomes to our team in Glasgow, Scotland, United Kingdom.

For the Hybrid Insurance Complaints Specialist – Fair Outcomes position at NFU Mutual, we are reviewing applications now.

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