Customer Supply Chain Manager

Anderson Knight is delighted to be recruiting on behalf of a leading international FMCG organisation for a Customer Supply Chain Manager based in Glasgow.

This is an excellent opportunity for an experienced supply chain professional to lead a high-performing team responsible for customer order fulfillment, logistics execution, shipping and export documentation. You will play a key role in ensuring customer commitments are delivered on time and in full, while balancing service excellence, operational efficiency and cost control.

Hours – 36 per week, Monday to Thursday 08:00-16:30 and Friday 08:00-14:00.

• Leading, coaching and developing a team responsible for order fulfillment, shipping and export documentation
• Managing the end-to-end order-to-shipment process, ensuring accuracy, compliance and on-time delivery
• Coordinating with internal teams and logistics partners to support customer and market requirements
• Monitoring operational performance through KPIs and service level metrics, identifying opportunities for improvement
• Managing export and customs documentation, ensuring compliance with relevant regulations
• Supporting inventory deployment, cost control and working capital objectives
• Driving continuous improvement initiatives to enhance service, efficiency and operational performance

• Previous experience in a supply chain, logistics or customer operations management role
• Strong people management experience with the ability to develop and motivate teams
• Knowledge of shipping, export processes and customs documentation
• Experience working within FMCG, manufacturing or a similar fast-paced environment
• Strong analytical, organisational and problem-solving skills
• Excellent stakeholder management and communication skills
• Experience using ERP and supply chain management systems
• Competitive salary of up to £55,000
• Bonus and excellent benefits package
• Career development opportunities within a global organisation
• Supportive and collaborative working environment

If you're an experienced supply chain leader looking for your next challenge, please apply today or contact Anderson Knight for a confidential discussion.