Centre Assistant

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values
- Trust, Respect, Unity, and Empowerment.

To assist and support the Centre Head to deliver a comprehensive service to our client. The provision of compliance with contractual requirements while maintaining high standards of safety, cleanliness and customer care.

• Ensure that a high standard of service delivery is provided within their establishment.
• Responsible for Lets and to act as first point of contact for the resolution of Premises users’ queries.
• Responsible for the decoration, fabric and landscaping condition standards as well as the completion of all reactive work in the Centre in a timeous manner to meet the SLAs of the Project Agreement and in compliance with Company Policy
• Liaise with the Centre Head to ensure that service delivery is provided in the proper manner and that all work is well coordinated.
• Assist with delivery of Site PPM ensuring all tasks are completed safely and on time.
• Responsible for the IMS T2 procedures within the center in compliance with Company Policy.
• Assist Centre Head in the delivery of a Monthly Report which meets the requirements of the ELS Project Monthly Operations Report.
• Monitor the quality of work performed by sub-contractors on site including cleaning and informing the Centre Head of any issues.
• Responsible for the security of the premises and contents by undertaking the following:
• Open and secure buildings as required
• Check windows, doors and perimeter fences to ensure security and condition.
• Carry out regular inspections of the premises.
• Operate as part of a rotational on call team covering intruder and fire alarm calls and providing security / reception cover for out of hours lets.
• Responsible for inspecting the property and carrying out at least the following maintenance actions:
• Keep indoor and outdoor areas free from litter, as far as is practicable.
• Transport rubbish to bins and put out waste bins for collection.
• Assist cleaner with daily tasks and reactive cleaning as required to maintain center to a high standard.
• Responsible for premises inspections and maintenance activities as detailed in the PPM schedule.
• Ensure all site documentation is maintained correctly and that induction procedures are being followed.
• Undertake energy monitoring by meter reading and other activities as outlined by the Centre Head.
• These duties and responsibilities may be changed in accordance with the needs of the company; the post holder may be required to provide support to holders of other posts according to changes in workload and patterns of working.

• Previous experience within the service or construction industry is desired but not essential.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.