Fleet Maintenance Controller; Technical Administrator

Fleet Maintenance Controller (Technical Administrator)

Daldowie WWTW

As a Fleet Maintenance Controller—Technical Administrator based at our Daldowie site, you will use your expert knowledge of LCVs, HGVs or plant to manage maintenance and repairs for the Scottish Water Fleet. Your goal will be to minimise downtime, control costs and ensure customer satisfaction with the work carried out by our network of suppliers.

Key responsibilities include coordinating planned servicing bookings with the garage network across Scotland, reviewing and approving servicing, maintenance and repair activities using the maintenance management system, managing planned maintenance and Forward Maintenance Planner (FMP) activity for your area, responding to live reactive calls, arranging repairs as required, and collating and producing monthly KPI information for the Transport Manager. Building and maintaining positive working relationships with colleagues, internal stakeholders, external customers and suppliers is central to the role.

Essential skills: knowledge and experience of Light Commercial Vehicles (LCV), Heavy Goods Vehicles (HGV), plant or ancillary equipment, administration of a forward maintenance planner and use of fleet management systems. You must be an effective communicator, both verbally and in writing, able to manage internal and external stakeholders such as suppliers, operational teams and Health and Safety representatives, and proficient in Microsoft Office (Word, Excel, Outlook).

You should also be able to learn new software systems quickly.

Desirable skills: holding an OLAT certificate or CPC, or willingness to work towards these qualifications. A detailed understanding of regulatory and legal obligations associated with commercial vehicle fleet operations, including goods vehicle operator licence requirements, is advantageous.

You will receive 38 days of holiday per year (including public holidays) with the option to purchase five additional days and take paid time off to volunteer. We offer family‑friendly policies for adoption, maternity and parental leave, flexible working arrangements, a pension, life assurance, an annual company bonus and access to SW Splash rewards.

This role is a Grade 5. The starting salary is £33,951 with performance‑driven progression up to a maximum of £39,911.