Title- Chef

Maintenance Manager – TGI Fridays

At TGI Fridays, you will be part of a vibrant, people‑first culture where innovation, collaboration and operational excellence are at the heart of everything we do. The Maintenance Manager is a field‑based role responsible for ensuring our restaurants operate safely, efficiently and with minimal disruption.

• Ensure restaurants can respond effectively to business‑critical, health & safety and emergency situations to minimise downtime and maintain safe, legal trading.
• Deliver all maintenance services to agreed time frames, budgets, quality standards and SLAs.
• Maintain full statutory and mandatory compliance across the estate.
• Drive continuous improvement and cost‑efficiencies in line with planned programmes.
• Reduce business interruptions by implementing and enhancing preventative maintenance strategies.
• Develop processes that balance planned and reactive maintenance to minimise disruption.
• Manage building assets and equipment in line with statutory requirements and lifecycle cost principles.
• Develop long‑term asset lifecycle strategies, including end‑of‑life planning and investment proposals.
• Oversee all maintenance contracts, ensuring consistent service delivery, cost control and quality assurance.
• Monitor supplier performance through SLAs and KPIs, driving improvements where needed.
• Establish robust contractor management processes, including approval schemes and H&S compliance (RAMS, CPPs).
• Work with the Head of Capital Projects to deliver refurbishment programmes and prioritise investment.
• Lead, mentor and develop the internal maintenance team to deliver best‑in‑class support.
• Promote continuous professional development and stay up to date with industry best practices and legal requirements.

• Proven experience in a similar role within a fast‑paced, multi‑site environment.
• Strong relationship‑building skills with internal and external stakeholders.
• Excellent communication and problem‑solving abilities, with the ability to perform under pressure.
• Solid understanding of compliance and Health & Safety regulations (including HVAC).
• Experience managing budgets and delivering cost efficiencies.
• Technical knowledge of M&E, HVAC and building maintenance.
• Multi‑site facilities management experience (minimum 5 years in a Manager/Supervisor role).
• Experience with in hospitality or leisure is advantageous.
• CAFM system experience.
• Contractor and supplier management expertise.
• Highly organised with the ability to manage multiple priorities effectively.

• Full, clean UK driving licence.
• Flexibility to travel and stay overnight when required.