Assistant (Full Time & Part Time

Glasgow Life Assistant (Full Time & Part Time)

Grade 3 - £26,233.14 - £27,837.09

Location:

Glasgow Club Donald Dewar - 220 Garscadden Rd, Glasgow G15 8SX

- Glasgow Club Milton, 204 Liddesdale Rd, Glasgow G22 7QR
, Toryglen Regional Football Centre, 480 Prospect hill Rd, Glasgow G42 0BY

- Glasgow International Arena, 1000 London Rd, Glasgow G40 3HG

- Glasgow Club Kelvin Hall, 1445 Argyle St, Glasgow G3 8AW

We believe everyone deserves a great Glasgow life and that starts with the people who work here.

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for Glasgow Life Assistant’s to join our Sport Operations Team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

What you need to know:

Hours: Part time 12 – 20 hours and full time 35 hours per week worked over 5 out of 7 days

Depending on the venue, our earliest shift starts at 5.45am and latest finishes m (Monday to Friday) and weekends operate from 8am with closing as typically work on a 3 rolling week rotation, so you'll know what hours you are working in advance.

Contract Type: Permanent

Pay Details:
The salary listed is based on a full-time role. If you're applying for a part-time position, your pay will be calculated on a pro-rata basis. The hourly rate is £14.37 per hour.

Location: City-wide, with your main base discussed at interview

What You’ll Do

As a Glasgow Life Assistant, you’ll be an integral part of an established team, reporting to the Duty Manager. Your role will be essential in providing excellent customer service to all visitors at our sports venues. You'll ensure high standards of service from reception to keeping the venue clean and assisting with bookings and payments. You'll also help prepare activities and events.

Whether you're supporting our communities, helping people get active, or delivering cultural experiences, your work will have a visible and lasting impact.

Main responsibilities:

- Providing excellent customer service and creating a welcoming environment for all visitors.

- Supporting reception operations, including bookings, admissions, and customer enquiries.

- Maintaining high standards of cleanliness and presentation throughout the venue.

- Assisting with the set-up and dismantling of equipment for activities, programmes, and events.

- Assisting with fire evacuation procedures and helping to maintain a safe environment for customers and colleagues.

- Supporting daily operational routines to ensure the smooth running of the facility.

- Complete all required training and maintain relevant qualifications. Contributing to a positive experience that helps communities stay active and engaged through Glasgow Life services.

Who You Are

We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!

We’re looking for:

• Excellent communication and customer service skills.

• Cash handling skills.

• The ability to set up equipment & facilities for customers use.

• Maintain a safe and secure environment for customer and staff.

Download the Person Specification in the Job Attachments section on My Job Scotland . Use this to shape your application and show how your experience aligns with the job.

When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.