Rental Branch Supervisor

2 days ago Be among the first 25 applicants

About Indie Campers Indie Campers is the global leader in road-trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast-scaling company on a mission to make travel more connected, meaningful, and accessible to everyone.

The City Lead plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience. As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution.

• Own the end-to-end performance of the city depot across Rental and Servicing;
• Lead, supervise, and develop the local operational team, including shift and task planning and performance feedback;
• Be a culture setter and a leader by example;
• Track daily KPIs and ensure the SOPs are being executed;
• Monitor and improve vehicle unavailability, including stepping up to do repairs when needed;
• Own depot cost performance, including consumables, rework prevention while managing disciplined cost control practices;
• Oversee the preparation and presentation of RVs for sales appointments.

• Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods;
• Comfortable working indoors and outdoors in varying weather conditions;
• Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs;
• 3 - 5 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments;
• Strong hands-on operational capability, with the ability to step into daily depot workflows;
• Ability to multitask, prioritise, and handle physical tasks during high-volume periods;
• Flexibility to work extended shifts during peak seasons, ensuring operational continuity;
• Driving License (Category
  
  B) required;
• English proficiency (mandatory).

• Being part of a young, fast-growing and innovative company where you make a difference;
• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
• Continuous training and coaching to develop the skills that matter to you;
• Compensation package that includes Performance and Referral Bonuses;
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania;

Are you ready to Go Indie?

• Mid-Senior level

• Full-time

• Finance and Sales

• Travel Arrangements

Glasgow, Scotland, United Kingdom 2 weeks ago