Senior Consultant - Retirement Communications

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

At Gallagher, we’re united by a commitment to one another’s growth and the pursuit of shared goals. We’re looking for a Senior Consultant to join our Retirement Communications team and lead the way in delivering exceptional client service, strategic direction, and innovative communication solutions. If you have a passion for retirement communications or pensions and want to make a real impact, this is your opportunity to shape strategies, build strong relationships, and mentor a talented team.

In this role, you’ll be the trusted partner for our clients, managing relationships and ensuring their needs are met with the highest standards of service. You’ll lead strategic discussions, workshops, and meetings, collaborating with internal teams to deliver tailored retirement communication strategies that align with client goals. From overseeing project planning to ensuring the quality of complex communication materials, you’ll play a pivotal role in helping clients achieve their objectives.

• Lead the end‑to‑end service and relationship management for assigned clients, ensuring the highest quality of work and client satisfaction.
• Develop and implement retirement communication strategies that align with business and client goals.
• Oversee project and campaign planning, ensuring deliverables meet client expectations and strategic objectives.
• Provide consultancy and strategic direction to senior stakeholders through meetings, workshops, and calls.
• Support communication ROI through measurement, analytics, and insights.

• Experience in retirement communications or pensions, with a strong understanding of the industry.
• A proven ability to manage client relationships and deliver exceptional service.
• Experience working with senior stakeholders, including Board‑level executives.
• A collaborative approach to problem‑solving and a knack for turning challenges into opportunities.
• Strong organisational skills to manage multiple tasks and meet deadlines.
• The ability to communicate complex ideas clearly and effectively, whether in writing or in person.
• Proficiency in Microsoft Office and other relevant tools.
• A passion for mentoring and developing team members to achieve their best.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back‑up family care
• And many more…

Inclusion and…