Residence Manager

Residence Manager Fraser Suites Glasgow

Fraser Suites Glasgow is seeking an exceptional leader to take the helm of one of the citys most distinctive hospitality properties. Were looking for someone who can inspire motivate and drive a high-performing team to deliver outstanding guest experiences exceed business objectives and ensure Fraser Suites remains the preferred choice for discerning travellers.

Located in the heart of Glasgows vibrant Merchant City Fraser Suites Glasgow offers 98 stylish serviced apartments including studios one-bedroom and two-bedroom options across deluxe and executive categories. Our property boasts some of the largest apartment spaces in the Glasgow market complemented by modern décor on our executive floor a newly upgraded Fitness Suite and a convenient Laundry Suite. This is a unique opportunity to lead a property that combines space style and service excellence.

As Residence Manager you will be responsible for the overall performance and success of the property ensuring operational excellence financial growth and a culture of exceptional service. You will lead from the front setting high standards and living our company values every day.

• Deliver budgeted revenue and profit targets through effective cost control and revenue generation strategies.
• Oversee all operational departments ensuring seamless guest experiences and compliance with brand standards.
• Drive commercial performance through proactive sales marketing and partnership initiatives.
• Recruit develop and retain top talent fostering a positive and collaborative team culture.
• Ensure health safety and legal compliance across all aspects of the property.
• Represent Fraser Suites Glasgow within the local business community and build strong stakeholder relationships.

• Proven Leadership :
  Minimum 2 years experience as an Operations Manager Deputy General Manager or General Manager within a hospitality environment.
• Commercial Acumen :
  Strong understanding of P&L management budgeting forecasting and revenue optimization.
• Guest-Centric Mindset :
  Passion for delivering exceptional customer experiences and maintaining high service standards.
• People Management :
  Skilled in leading diverse teams coaching and performance management. Familiar with HR processes and confident in how to execute people policies.
• Strategic Thinking :
  Ability to identify growth opportunities and implement innovative solutions.
• Operational Expertise :
  Knowledge of health & safety compliance and quality assurance processes.
• Flexibility & Resilience :
  Adaptable to a fast-paced environment and able to make sound decisions under pressure.
• Eligibility to work in the UK is essential.

At Fraser Hospitality we offer award-winning training and development programs clear career progression opportunities and the chance to be part of a global brand that is continually evolving. If youre ready to take the next step in your career and lead a flagship property in one of Scotlands most dynamic cities wed love to hear from you.

In addition to competitive rates of pay we offer :

• Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality.
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops experiences holidays and much much more.
• Cycle to work scheme save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental optical medical and more available from 5 per month
• Referral schemes that pay up to 1500 (just for getting your friends a job!).
• Uniforms are provided.
• We have Wellness & National Campaign Days which promotes and encourages different activities throughout the year.
• We work with Wagestream giving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary.
• We are passionate about wellbeing and mental health and we are working towards having fully qualified Mental…