Lift Service Manager

Position: Lift Service Manager (Permanent)
Lift Service Manager
Lift Industry | Engineering Management
Glasgow, Scotland

Basic Salary: £55,000 – £60,000 p.a.
Benefits:
Bonus scheme, Monthly car allowance, 25 days holiday + bank holidays, private pension, Death in Service, enhanced family policies, discounts platform, career progression

Commutable from:
Glasgow, Paisley, East Kilbride, Hamilton, Motherwell, Cumbernauld, Clydebank, Bearsden, Airdrie, Coatbridge

Marmon Lift Recruitment is supporting one of the UK’s leading lift engineering companies in the search for an experienced and driven Lift Service Manager based in Glasgow.

Our client is a large, well-established lift engineering organisation with a strong national presence and reputation for service excellence. The Lift Service Manager will take full responsibility for managing the Glasgow-based service team, ensuring operational performance, safety compliance, and high levels of customer satisfaction across the region.

This is a key leadership role that offers the opportunity to drive performance, develop engineers, and contribute to continued regional growth.

Responsibilities:
Lift Service Manager

* Lead and manage the Glasgow Service team, ensuring safe, efficient, and high-quality delivery of repair and maintenance activities.

* Oversee scheduling, route planning, and resource allocation to meet customer expectations and contractual KPIs.

* Monitor and drive performance metrics to ensure productivity and profitability targets are met.

* Build and maintain strong client relationships, manage escalations, and ensure high customer satisfaction.

* Promote and enforce a strong safety culture, conducting audits and ensuring compliance with industry standards, PPE, tools, and vehicle requirements.

* Support recruitment, onboarding, training, and ongoing development of engineers and support staff.

* Manage departmental budgets, cost control, and financial performance.

* Work closely with senior leadership, sales, and account management teams to ensure seamless service delivery and identify growth opportunities.

Ideal Candidate:
Lift Service Manager

* Proven leadership experience within the lift industry, ideally within service or repairs management.

* Minimum 3 years’ experience managing lift service operations or engineering teams.

* Strong technical knowledge of lift systems, repairs, maintenance, and relevant safety legislation.

* Commercially aware with experience managing budgets and KPIs.

* Excellent communication skills with the ability to build relationships at all levels.

* Driven, organised, and committed to delivering operational excellence and customer satisfaction.

Apply to this Lift Service Manager Position:

1.

For a confidential conversation, call (phone number removed) (Monday – Friday)

2.

Ping us your CV by email

Marmon Lift Recruitment is passionate about understanding what is truly important to you in your next move before entering the application or interview process. This commitment ensures we always represent your best interests and help you secure your next opportunity in the lift industry