Senior Technical Services Manager

• Up to £60000 per annum plus our Sodexo employee benefits package
• Company car provided
• Opportunities for professional development

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are looking for an experienced Senior Technical Services Manager (Hard Services) to lead the delivery of all technical and hard services across our clients sites in Scotland and Runcorn portfolio. This role is responsible for providing strong technical leadership, ensuring statutory compliance, driving service excellence, and supporting continuous improvement across the account. You will also provide technical support to the wider Sodexo business as required.

This is a varied,
mobile role ideal for someone who enjoys working across multiple sites, solving problems, and playing a key part in a collaborative FM team.

• Lead, manage, mentor, and develop a high‑performing Technical and Hard Services Administration team.
• Oversee the planning and delivery of all PPMs, reactive works, and projects, ensuring compliance with statutory, contractual, and SLA requirements.
• Manage CAFM systems, PPM schedules, work orders, purchase orders, invoicing, and financial control of hard services.
• Manage mobile engineering teams and subcontractors, ensuring work is delivered safely, on time, and within budget.
• Ensure all Health & Safety, Permit to Work, RAMS, and Safe Systems of Work are fully implemented and maintained.
• Act as the technical lead for major supplier contracts, including fire systems, and represent Sodexo in technical discussions with the client.
• Drive continuous improvement, innovation, and cost‑saving initiatives while maintaining service quality.
• Manage client relationships, handle escalations, and work closely with stakeholders across the Diageo portfolio.
• Support financial performance through cost control, pricing reviews, and the costing of new hard services opportunities.

• Minimum of 7 years’ experience in a Facilities Management Hard Services environment.
• Strong technical knowledge of engineering systems and hard services delivery.
• Proven experience managing teams, contractors, and supplier contracts.
• Experience working in a fast‑paced, high‑pressure environment.
• Relevant technical or professional qualification.
• Strong IT skills, including MS Office, Outlook, and CAFM systems (Maximo preferred).
• Excellent communication and stakeholder management skills.
• Self‑motivated, proactive, and willing to travel as required.

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique…