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Program / Project Manager Emergency Crisis Mgmt/ Disaster Relief Healthcare Management Operations Manager

Head of Customer Experience & Community Services

Job in Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Scottish Federation of Housing Associations
Full Time position
Listed on 2026-02-20
Job specializations:
  • Management
    Program / Project Manager, Emergency Crisis Mgmt/ Disaster Relief, Healthcare Management, Operations Manager
Job Description & How to Apply Below
A leading housing association in Scotland is seeking a Director of Customer Services to lead efforts in enhancing service delivery and community engagement. The ideal candidate will possess strong leadership skills, a commitment to equity, diversity, and inclusivity, and experience in customer-focused service improvement, particularly within the housing or public sectors. This pivotal role will involve ensuring integrated service delivery and contributing to strategic direction, supporting ambitious future plans for the organisation.
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