Volunteer Training & Development Manager

Location:

Glasgow
Salary: c. £38,500 per annum

Hours:

Full time, 35 hours per week

St Andrew’s First Aid is Scotland’s dedicated first aid charity and a leading provider of first aid training and event first aid services. Through our market-leading commercial training business and a network of committed volunteers, we support communities across Scotland and respond to both local and national emergencies.

We are seeking a Volunteer Training & Development Manager to join our senior volunteer leadership team.

Reporting to the Head of Volunteer Operations, this role leads the management and delivery of volunteer training and development across the organisation. You will line manage a team of Trainer/Assessors, Volunteer Development Officers and a Youth Development Officer, as well as overseeing our Training Administrator and Edinburgh Training Centre of Excellence.

This is a strategic and operational leadership role. You will ensure our volunteers are well trained, supported and confident to deliver first aid cover at events and in communities. You will balance day-to-day delivery with longer-term planning, driving continuous improvement in training systems, safeguarding, digital learning and volunteer development pathways.

Key responsibilities include:

• Leading and developing the volunteer training and development function
• Capacity planning, rostering and performance management
• Ensuring compliance with safeguarding, clinical governance and awarding body standards
• Overseeing training quality, materials and assessment frameworks
• Managing budgets and ensuring value for money
• Growing and strengthening youth programmes, including Thistles and Cadets
• Supporting volunteer strategy aligned to organisational objectives
• Building strong relationships with regional leaders and external partners
• Contributing to organisational strategy and business planning

You will also fulfil the Designated Protection Officer role and deputise for the Designated Protection Manager where required.

We are looking for a confident and experienced leader with a strong background in training and development, team management and operational planning. You will bring excellent communication skills, digital confidence and the ability to lead in a multi-site, volunteer-led environment.

This role includes occasional evening and weekend working, on-call duties and operational support as required.

If you are passionate about developing people, strengthening volunteer capability and helping a national charity grow its reach and influence, we would love to hear from you.