Facilities Manager

** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** We are looking for a Facilities Manager for our Integrated Facilities Management business line in Glasgow.
** Reporting to the Operations Manager, the Facilities Manager will be responsible for managing all aspects of facilities services as detailed below and in the contract.

You will provide operational leadership and ensure the account objectives are metYou will be responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.holder

Strong stakeholder management, managing a team of 5, you will be able to adapt to the role in the new commercial building.
** What this job involves
**** Budgeting / Reporting
*** Seek cost savings opportunities and efficiencies in line with values and service levels
* Monthly review of accrual and variance reports as required by the Finance Team
* Submit and track insurance, vendor, and landlord reimbursements
* Supplier invoice approval
* Generate access agreement requests from landlords.
* Timely management of invoice exceptions (errors)
* Obtain financial approval of work orders based on the account approval requirements
* Align and consolidate reporting and review meetings with other regions.
* Ensure that a programme of regular management reports are completed accurately and comprehensively to track operational and financial performance.
** Compliance & Work Order Management
*** Oversee client’s locations with a proactive approach to work order management
* Develop an asset management programme in line with warranty expirations
* Develop, maintain and ensure safe execution of all planned maintenance activities to best practice or local legislative standards.
* Work order management and small project management for assigned portfolio including a daily review of work orders (aging, SLA extensions, vendor action required, etc.)
* Timely updating of work order system with accurate notes and statuses through completion of the tickets.  Status management of tickets for individual property portfolio as well as the team portfolio
* Adhere to SLA extension requests to align with KPI expectations and MSA
* Adherence to comply with all contractual KPIs
* Adhere to all processes
* Contribution to innovation programs, including development of at least 2 best practices a year
** Client Engagement & Vendor Management
*** To establish effective lines of communication with client staff across all managed sites and ensure service standards meet or exceed client expectations.
* To establish close working relationships with service partners, review performance and ensure that the needs of the client are being met and to appraise the performance of the team.
* Create a vendor database showing responsibility for all assets together with warranty and guarantee information.
* Proactively manage all FM vendors and suppliers to a high service delivery and safety level.
* Management of open tickets which have not been billed by the supplier, escalation as required for deficiencies based on account guidelines
* Maintain a Single Point of Contact (SPOC) relationship with required vendor as assigned by Account Director or Supply Chain Team, performance management of vendors for work order tickets, dispute resolution, review of quotes for accuracy and completeness, management of preventative maintenance and recurring service tickets for on-time completion
* Manage the supplier review process
* Work with procurement to procure appropriate vendors as necessary
* Identify supply chain savings and efficiencies
**…