Investment Manager

Permanent, 35 hours per week, EVH Grade 8, £48,597 to £52,578, PA28 to PA31

Job Type: Full Time

Role

Title:

Investment Manager

Reporting To:
Head of Asset and Investment

Grade: 8

Date:
March 2025

To oversee and manage the delivery of the Association’s major repair projects and planned maintenance programme for tenants and factored owners. To ensure contracts are managed effectively to deliver value for money, high quality finishes and outstanding levels of customer service and satisfaction.

• To manage the delivery of the planned maintenance programme and major repair projects in line with the Maryhill Contract Management Framework
• To ensure high quality planned maintenance services and improvements are delivered to our Factored Owners
• Develop specifications to procure contracts in line with the Association’s Procurement Policy, working with the Procurement Manager as and when required.
• Line‑management responsibilities (when required)
• To develop and review procedures to support the delivery of planned projects and major repair programmes

• To lead and manage the delivery of the planned maintenance programme and major repair projects.
• To monitor project budgets, ensuring that cost control and all audit systems with regard to major repairs and planned maintenance activities are carried out and report any variances to the Head of Asset and Investment.
• Develop specifications to procure contracts in line with the Association’s Procurement Policy, working with the Procurement Manager as and when required.
• To manage all contracts in line with the Maryhill Contract Management Framework or equivalent.
• To ensure that the planned maintenance and major repair programmes are delivered on time, to cost and to the required quality.
• Work with the Factoring team to deliver high quality planned maintenance services and improvements to Factored Owners.
• To carry out consultation with factored owners and tenants on planned maintenance projects and improvement projects in conjunction with other members of the Operational team where required.
• Develop a communication strategy setting out how the Association will engage with owners and tenants for the delivery of major repair and planned maintenance projects.
• Liaise with external agencies, e.g., Glasgow City Council as required to ensure the effective delivery of the Association’s Planned Maintenance priorities.
• To develop and review procedures to support the delivery of planned maintenance projects and major repair programmes.
• To ensure on site cost, quality control and health and safety processes are in place and subject to continuous review and to report any breaches to the Head of Asset and Investment.
• To maintain an up‑to‑date knowledge and awareness of technical, statutory and regulatory requirements and standards of best practice in relation to planned maintenance, major repair programmes and wider Asset Management.
• To maximise grant funding to support the delivery of the planned programme and preparation of funding bids and applications as required.
• To prepare performance reports and information for the Senior Management Team, MH Board and Registered Tenant Organisations as required in relation to the planned maintenance and major repair programme.
• To ensure that all property claims relating to planned maintenance are dealt with efficiently and effectively in accordance with relevant procedures.
• Ensure that all post‑completion forms are in place for all planned maintenance projects and improvement projects in line with sign‑off processes.
• To obtain and evaluate customer feedback on planned maintenance and major repair projects, capturing any learning and implementing any necessary changes to procedures.

• Be outward looking, building links with new organisations to promote the work of the Association and to pursue opportunities to collaborate and share services.
• Actively seek ways to engage customers in shaping and influencing our services, seek and use feedback, including working positively to support our tenant scrutiny group and Registered Tenants Organisations.
• Investigate and respond to customer complaints in line with the…