Client Project Manager

We’re growing and want you to be a part of our journey.

Client Project Manager

We are seeking an experienced and highly skilled Client Project Manager with deep expertise in the pensions industry
. You will have a strong track record of leading complex projects, the ability to lead teams and influence at a senior level.

The Pensions Project Management Team sits within the Actuarial & Consulting service line and as part of our broader Projects team. As a senior member, you will lead high‑profile, strategic client projects and work with senior leaders across all service lines nationwide.

This position offers an excellent opportunity to take the lead as Client Project Manager on our complex, bespoke client‑facing projects
, as well as performance manage project managers and contribute to the evolution of our project management capability, while acting as a trusted advisor to senior stakeholders.

A good example of the types of projects we are looking for you to lead, and a key area of immediate focus for us, will be on GMPe projects work where you will work closely with the GMPe Programme Director to deliver the intended outcomes. Other areas that we are actively growing support for are working closely with Isio’s Pension Administration and Operational Solutions teams on data transformation, and insurance transactions (including buy‑ins and buy‑outs).

Responsibilities will vary, however typically these will include:

• Client projects – Drive and manage the full project life cycle for multiple clients at a time, including set up, planning, managing/progress reporting to key stakeholders, control, and project close.

• Stakeholder management – Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision‑making and providing strategic guidance. Involvement in Business Development opportunities, pitches and client proposals.

• Team management – Effective team leadership and people management by developing talent, fostering a high performance culture, and ensuring clear communication across the team.

• Resource management – Supporting the central programme team to assign and prioritise resources to projects.

• Financial Management – WIP management, preparation of fees/invoices, control of budget vs actual.

• Proposition Development – Lead the ongoing development of the proposition, ensuring it remains competitive, customer centric, and aligned to market opportunities and the strategic priorities of the firm.

• Capability Development – Champion best practices in project management, mentor junior team members, and contribute to the development of frameworks and methodologies.

• Business Development – Play an active role in business development, supporting RFPs, pitches, and proposals, and identifying opportunities for future engagements.

• Experience delivering complex projects within the pensions industry, with a proven ability to manage multiple high‑value engagements simultaneously.

• Demonstrated ability to influence senior stakeholders, lead cross‑functional teams, and manage competing priorities.

• Exceptional communication and presentation skills, with the confidence to represent Isio at senior client forums.

• IT literacy – Microsoft Office suite (including MS Project), and familiarity with project management tools.

• Ability to work autonomously while providing leadership and direction to others.

• Professional
  
  Qualifications:
  
  Association for Project Management (APM) PMQ or Chartered Project Professional (ChPP) preferred.

• Power in Partnership
  :
  We work in partnership with our clients & each other — building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus
  :
  We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference
  :
  We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First
  :
  We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our…