Operations Manager; Healthy Homes

Hours

35 Hours

Healthy Homes

The Operations Manager plays a critical role within the Healthy Homes section within City Building, with the main role being the management of specific business activities for our clients. The Operations Manager will oversee the site planning, delivery, and management of Healthy Homes daily operations. This role requires a combination of strong leadership, technical expertise, and financial management, ensuring that operations are efficient, compliant, and aligned with client needs.

You will manage a team of operatives and support services, ensuring they are properly trained, supported, and equipped to perform their roles. You will lead the support of employees in service delivery, drive high quality work standards, and ensure consistent communication with clients.

Alongside the Contracts Managers you will develop and assist with the management of the MSF repairs and maintenance programmes, ensuring that all necessary resources are allocated and effectively utilised to meet deadlines and quality standards. This will include assisting in the procurement of sub-contractors, attending meetings with clients to provide MSF repair updates, and reporting on overall KPI’s to management.

The Operations Manager will be pivotal in delivering a compliant, efficient, and customer-focused service, whilst supporting the division’s growth, supporting an ethos of continuous improvement.

• You are experienced working in a busy repairs and maintenance environment with knowledge of industry standards and procedures.
• You will drive health and safety compliance across your team with your strong knowledge of relevant regulations.
• You are a strong communicator with the ability to communicate clearly with key stakeholders and demonstrate an approachable manner, providing support to your employees as required.
• You have a broad operational understanding and the ability to represent the organisation professionally.
• You must hold a full UK driving licence.