Principal Operations Manager

We are excited to offer a fantastic opportunity for a permanent Principal Operations Manager to join our dynamic Norfolk Street Lighting account, working from our Brooke Depot - NR15 1HJ
.

This position offers a competitive salary and a Company Car.

• Develop and shape the contract business plan for a defined area within a contract in line with the contract strategy and working closely with the BD and contract team.
• Deliver or improve upon agreed margins and cash flows.
• Manage a defined area of the contract P&L and balance sheet with responsibility for implementing the Divisional business plan within this area.
• Lead, review and challenge budgets and forecasts to ensure a consistent, challenging but deliverable approach.
• Manage performance of defined area, with regular site visits and performance review against targets.
• Provide the necessary data and interpret management information to monitor performance.
• Ensure and improve the delivery of service excellence across the account through maximizing efficiency and effectiveness, actively sharing best practice and seeking opportunities for profit improvement.
• Ensure the defined account area is robust reference sites for future bids.
• Manage supply chain to deliver service excellence and profitability.
• Ensure compliance with Health and Safety.
• Ensure efficient management of resources: employees, fleet, suppliers and subcontractors.
• Ensure that business imperatives are clearly communicated and understood throughout the defined contract area and to others, as appropriate.
• Support and contribute to continuous improvement.

• Competitive Salary:
  Enjoy a competitive annual salary with potential for yearly reviews.
• Career Growth:
  Propel your career with clear, dynamic advancement opportunities.
• Training Opportunities:
  Unlock your potential with comprehensive training, including fully funded CPC qualification tailored to your growth.
• Personal Development Opportunities:
  Advance your personal growth through mentorship and access to award‑winning programs.
• Pension:
  Benefit from a generous pension scheme with company contributions.
• Holidays:
  Enjoy at least 24 days of holiday plus bank holidays, with the opportunity to purchase 5 additional days.
• Flexible Benefits:
  Customise your benefits package with options like additional leave, cycle‑to‑work schemes, charitable giving, and gym memberships.
• Exclusive Discounts:
  Access discounts from leading retailers, healthcare services, and more.
• Social Impact:
  Participate in community initiatives with 2 paid volunteering days a year, plus other opportunities to support fundraising and local projects.

• Experience in a similar role within a highways/street lighting contract.
• Customer Relationship Management skills.
• IT and Data analysis skills.
• Experience of delivering against a business plan / objectives, including holding responsibility for the management of resources.
• Ability to understand and implement commercial contracts.
• Proven ability to manage, develop, and motivate teams.
• Experience of managing Health & Safety.

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, regardless of background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.