Part Exchange Manager

Job Title:

Part Exchange Manager

Location:

Glasgow, G33 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Part Exchange Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established house builders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year.

At Persimmon, we don't just build homes — we build careers. When you join us as Part Exchange Manager you'll benefit from:
Competitive salary Company Car/Car Allowance Commission 5
* house builder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Healthcare Bonus Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? As we continue to grow, we are seeking an experienced and dynamic Part Exchange Manager to join our team and oversee the effective management of our portfolio of Homechange and Part Exchange properties.

The role will include:
Lead the strategic and operational management of a portfolio of Homechange and Part Exchange properties, ensuring optimal sell on prices together with early legal completions and customer satisfaction. Build strong relationships with our customers providing support and ensuring a seamless experience from enquiry stage through ongoing journey management to legal completion. Build strong relationship with our panel estate agents, surveyors, solicitor and IFAs to ensure a seamless approach leading to the optimum experience for our customers.

Oversee regular property inspections and coordinate maintenance work to ensure homes remain in excellent condition. Manage any post-handover issues or defects. Meet with customers pre Part Exchange. Inspect all PX homes post legal completion. Collaborate with the sales team to provide insights into customer feedback and trends, supporting the successful resale of homes. Oversee the financial aspects of the portfolio, including cost control, and reporting on profitability.

What experience do I need? Proven experience in both new build and established property markets Excellent customer service skills and the ability to manage relationships with homeowners and estate agents/IFAs/solicitors. Strong problem-solving skills and attention to detail. Ability to work collaboratively with sales, construction, and maintenance teams.