Client Partner Local Gov

Company Description

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, Out Systems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:

• 10+ years as a Great Place to Work in Ireland & UK
• Best Workplace for Women in the UK & Ireland by GPTW
• Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!

Role Summary

The Client Partner is a senior commercial leader responsible for the strategic and financial success of our UK Local Gov Sub‑Sector. They own the full customer relationship, contract portfolio, and revenue performance – ensuring delivery excellence, protecting existing run‑rate, and driving profitable growth. Acting as the single point of accountability, the Client Partner ensures we maximise spend within existing contracts as well as leading pursuits for core opportunities and orchestrating specialist pursuit teams for major opportunities.

They work closely with Account Managers, the Delivery Organisation, Practice Leads, Pre‑Sales, and Partner teams to deliver value for customers and achieve Version 1’s growth objectives.

Key Responsibilities

Strategic & Commercial Leadership

Own the commercial and contractual relationship for assigned accounts, ensuring profitable revenue delivery and sustained growth.

Develop and execute multi‑year account strategies that align with customer goals and Version 1’s sector objectives.

Lead pursuits for core opportunities (

Ensure account‑level profitability, customer satisfaction (CSAT/NPS), and adherence to commercial targets (Revenue, TCV, Margin).

Drive strategic alignment with Version 1’s partner ecosystem (AWS, Microsoft, Oracle, etc.) to create differentiated customer value.

Customer Success & Delivery Excellence

Work with one or more Senior Delivery Partners to ensure delivery excellence and customer advocacy, recognising that delivery performance sits within the Delivery Organisation.

Enable, drive, and track delivery‑led selling to expand our footprint within existing contracts.

Build and maintain executive‑level trust, positioning Version 1 as a long‑term strategic partner.

Respond proactively to any decline in customer confidence or satisfaction, ensuring issues are addressed collaboratively and transparently.

Internal Collaboration & Leadership

Maintain overall accountability for the account while ensuring joint ownership with delivery counterparts.

Where account management support exists, direct and maximise the value of that role to enhance engagement, retention, and growth.

Orchestrate the wider team – including Delivery Organisation, Practices, Pre‑Sales, Partners, and commercial specialists – to deliver unified account outcomes.

Create shared accountability and ensure Version 1 consistently presents as one joined‑up organisation to the customer.

Qualifications & Experience

Extensive experience in a senior client‑facing or account leadership role within a technology services or solutions environment.

Proven ability to deliver commercial success through revenue retention, account growth, and strategic expansion.

Demonstrable experience leading pursuits and managing end‑to‑end customer lifecycle across delivery, commercial, and technology functions.

Experience in the UK Local Government market with a strong understanding of procurement frameworks, contracting models, and digital transformation trends.

Excellent stakeholder management and communication skills, with the ability to influence senior executives and internal teams.

Strong commercial acumen and ability to balance customer success…