Bus Station Manager

About Strathclyde Partnership For Transport

Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven Regional Transport Partnerships, serving a population of more than 2.2 million people across 12 local authority areas in the West of Scotland.

SPT’s role is to bring together local authorities and key regional and national partners to plan and deliver an integrated, sustainable transport system that supports inclusive economic growth, tackles inequality, and improves quality of life.

At the heart of this is a clear ambition: to deliver a world‑class, low‑carbon transport system that meets the needs of people and communities now and in the future.

SPT sits at the centre of regional transport planning, combining strategic insight, robust analysis, and practical delivery. The organisation plans and supports transport across all modes, working closely with councils, Transport Scotland, the Scottish Government, operators, and communities to shape how transport services evolve over time.

Alongside its strategic planning role, SPT delivers and supports a wide range of transport activity across the region. This includes investment in bus services, infrastructure and subway, management of major transport programmes, and the delivery of passenger‑focused improvements that help keep communities connected.

SPT is now entering a period of significant transformation. Major programmes such as Bus Reform and Clyde Metro and Buchanan Bus Station masterplan represent some of the most ambitious transport initiatives ever undertaken in the West of Scotland.

Together, they will reshape how public transport is planned, governed, and delivered, placing passengers, communities and long‑term sustainability at the heart of decision‑making.

This is an organisation with a strong public service ethos, a collaborative culture and a growing national profile. For professionals who want to work at scale, influence long‑term outcomes and help deliver meaningful change, SPT offers a uniquely compelling environment.

SPT is seeking an experienced individual for the role of Bus Stations Manager, who is a strong operational leader and people manager, who cares about driving standards and delivering continuous improvements across the region’s bus stations. We are looking for a person who can build great relationships with partners and represent the interests of bus stations across the region.

As a member of the Transport Operations team, you will be responsible for the safe, secure and efficient operation of all bus stations within SPT’s remit. You will lead the Bus Stations operations team, providing visible leadership across multiple sites and ensuring consistent performance for our customers across a geographically dispersed estate. You will manage all resources, budgets, people and assets including development of budgets and resource plans in line with SPT’s corporate position ensuring resilience, flexibility and value for money.

The Bus Stations Manager will continually review and innovate SPT’s approach to front line customer services, make recommendations for improvement and develop an action plan for implementation in partnership with management colleagues, driving a customer‑focused culture and measurable service improvements. You will also manage engagement with unions where necessary to support the delivery of the business requirements while maintaining positive and effective relationships and participate in the development of any future proposals for bus station operations ensuring operational practicality and impact are considered.

You will have in‑depth knowledge of operational environments and legislative requirements delivering compliance across the operational estate. An in‑depth knowledge of safety management processes, techniques, control measures and security matters relating to bus stations and transport operations or equivalent sites will be of significant benefit.

The successful candidate will have experience of leading and managing operational teams across multiple sites with a strong track record of driving performance, accountability and consistency in delivering…